Customer Care Contacts
Email, write, call or yodel!
Below are all the ways that we can be tracked down.We take your requests seriously. Here is how we'll respond:
- Spa Part Research and Availability (Email is checked until 8pm Pacific Time 7 Days a week )
- Spa Repair Help From The Spa Wizard (Email is checked until 8pm Pacific Time 7 Days a week)
- Order Status and Tracking ( Email us if you didn't receive the Order Status and/or Tracking email.)
- Part We Shipped Was Incorrect/Damaged
- Cancel My Order (Cancellations must be phoned in to receive a cancellation confirmation)
* Part Request, Existing Order and Customer Care issues are typically responded to the same business day.
* Repair Help questions are typically responded to the same business day. If we have an unusually high volume, it may take up to three days. We attempt to give priority to ongoing repair situations and critical repairs.
* All Other requests are typically responded to within one week.
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SNAIL MAIL (US POSTAL) Backyardplus.com 3208 Pomona St Bakersfield, CA 93305 |
SHOPPING CART
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is like an empty spa
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30-Day Money Back Satisfaction Guarantee
Free shipping on orders over $200 (USA Only)
No Sales Tax (except California 7.25%)
RECENTLY VIEWED
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CUSTOMER REVIEWS
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Positive
02/03/2012 Quick part search using my serial number in the part finder. Good prices and more ... C T., |
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Positive
02/02/2012 Parts and diagrams are comprehensive and accurate. The parts I ordered fit perfectly. c h., |
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Positive
02/02/2012 All parts are perfect and the gentleman that helped me on the phone to find BRENDA L., |
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Positive
02/02/2012 Your website is very informative and customer friendly. The part arrived promptly and did D W., |
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Positive
02/01/2012 Arrived quickly and was the right part. We are now enjoying our hot tub. We would Steven H., |
