Free shipping on orders over $99.00
(Lower 48 States)
(805)541-9000 Mon-Fri 6:30am - 5pm PDT
Phone Support Hours: 6:30am to 5:00pm Monday throught Friday, Pacific Time.

Privacy & Security

We do not rent, sell, loan or..............your personal information


Secure Shopping
Your Privacy Online
About Cookies



Secure Shopping

We ensure that our secure online ordering system will honor your privacy. Your credit card number and other personal data will be treated with the highest standards of safety, security, and confidentiality. 

Shopping with Backyardplus.com is absolutely safe - you never have to worry about credit-card safety when you are shopping at our site. We guarantee that each purchase you make is protected and safe. Read this entire section for details.

Backyardplus.com uses SSL (Secure Sockets Layer) to protect your credit card information. SSL encrypts all order information (such as your name, address, and credit card number) so that it can't be read in transit. For SSL security to work, you must use an SSL-enabled browser (any version 3 or higher browser should work).

In general, under federal law, you will not be liable for more than $50 of fraudulent charges. In the unlikely event that you are subject to these charges,  remember to first notify your credit card provider in accordance with its reporting rules and procedures. If, for any reason, you are held responsible for this amount, Backyardplus.com will cover the entire liability for you, up to $50, as long as the unauthorized use of your credit card resulted through no fault of your own from purchases made from Backyardplus.com while using our secure server.

If you prefer to order by phone, call our Customer Care Center at (805) 541-9000. Please have your item numbers and your credit card information ready, so that we may serve you efficiently.

Your Privacy Online

Backyardplus.com does not rent, sell, loan or share your personal information with any third party. We treat all your private information as strictly confidential.

About Cookies

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to remember information you gave us so you don't have to reenter it each time you visit the site. Cookies also enable us to connect you with your information, such as your part search results and shopping basket contents. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will not be able to shop on our site if the cookies feature on your browser is disabled.