Free shipping on orders over $99.00
(Lower 48 States)
(805)541-9000 Mon-Fri 6:30am - 5pm PDT
Phone Support Hours: 6:30am to 5:00pm Monday throught Friday, Pacific Time.

Reviews

Positive 08/18/2017
You guys are on the ball. Great job finding my spa problem and reasonable price. I need more stuff for my spa and i am ordering thru your company thanks for the service.
ROBERT N., (NJ)
Confirmed Buyer
Positive 08/17/2017
Great knowledge of spa's and parts to fix them and excellent customer service
Cliff A., (CA)
Confirmed Buyer
Positive 08/17/2017
Worked with Manny to help figure out what was my problem, took a couple of days and calls to help diagnose problem to make sure I was getting the right fix. Took hour to fix and back in hot tub heaven again!!
Mark R., (FL)
Confirmed Buyer
Positive 08/16/2017
The retrofit light kit and adhesive worked great and took care of the leak on my 26 year old hot tub. Initially I thought the new light wouldn't fit in the recessed area of the old one. I called support and they re-assured me it would fit, and they were correct.
D. G. , (CT)
Confirmed Buyer
Positive 08/15/2017
Very happy with your quick service. Had my spa parts in 2 days and installed in minutes. Thank you
S. S. , (NY)
Confirmed Buyer
Positive 08/15/2017
Excellent customer experience. Right part and on-time delivery.
Dennis R., (NC)
Confirmed Buyer
Positive 08/15/2017
I had trouble verifying the version of the pump in my 2010 Hot Spot, the customer service rep was very helpful and found me the correct part number.
D. D. , (PA)
Confirmed Buyer
Positive 08/13/2017
I spoke with Craig on the phone and was able to quickly troubleshoot my issue. I ordered the part and had it installed within a half hour. My hot tub is working again! Craig is extremely knowledgeable. Thanks!
J. S. , (NY)
Confirmed Buyer
Positive 08/12/2017
Customer service tech support was perfect. I will always go to backyard plus for my needs.
Bill M., (CA)
Confirmed Buyer
Positive 08/12/2017
I had been all over he web and my local spa shop and was being told I would have to re plumb my Solana Spa because the wetend was no longer available. I got on to u tube and found one of your videos on changing out a pump and low and behold the pump in the video was the one I was looking for. I got onto your web site and found it. The picture that you have with a measuring tape on the threading made it clear what part I needed. I called the sales team he new exactly what I needed. He took my order on Tuesday afternoon and it arrived at my front door on Friday unbelievable! I was enjoying my spa that same weekend. I bookmarked your web page and will only buy my supplies from you. Thanks for the great service.
Samuel M., (CA)
Confirmed Buyer