Free shipping on orders over $99.00
(Lower 48 States)
(805)541-9000 Mon-Fri 6:30am - 5pm PDT
Our Phone Support Hours: 6:30am to 5:00pm Monday through Friday, Pacific Time.

Reviews

Positive 02/20/2018
Every contact with this business has been positive and helpful. I have never had a company actually troubleshoot my tube on the phone. With them I was able to update and keep my 10 year old tub running
THomas T., (CA)
Confirmed Buyer
Positive 02/20/2018
I have used Backyard Plus several times now and they have not failed me yet . Their trouble shooting tutorials and the ability to look up parts from my serial # are priceless.
randy b., (MN)
Confirmed Buyer
Positive 02/20/2018
Thanks for the prompt service...I also appreciate the quick response to my inquiries.
Gary G., (SK)
Confirmed Buyer
Positive 02/18/2018
Fantastic everything! Product, service, shipping, price, instructional videos AND incredible call-in help in answering my questions (both times I called!!!) - I will always use Backyard Plus when dealing with my spa. They helped me get the correct part even though the website had an older part listed, and helped me over the phone when I was installing the part - basically reassured me. Very concise and cheerful help. This is the second time I've used Backyard Plus in 5 years for parts for my spa. I had a great experience the first time and an even better experience this time. Very highly recommend this company!!
Tim P., (AZ)
Confirmed Buyer
Positive 02/18/2018
The parts did not look like the parts that they were replacing, somi called customer support. The representative was very helpful and resolved the problem quickly.
Peter B., (CA)
Confirmed Buyer
Positive 02/17/2018
Excellent website, gives you the ability to find your exact spa and match parts, prompt delivery with good install instructions. I could not have expected more.
Greg L., (CA)
Confirmed Buyer
Positive 02/16/2018
Everything worked great, Instructions were very clear.
Warren W., (CO)
Confirmed Buyer
Positive 02/15/2018
The staff are backyardplus are phenomenal. They helped me pick out the correct replacement parts for my hot tub and also helped with technical advice during installation of a new pump and circuit board.
ellen h., (NY)
Confirmed Buyer
Positive 02/15/2018
Good product easy people to deal with prompt service
Charles I., (IL)
Confirmed Buyer
Positive 02/14/2018
Exactly what I ordered Web site was very helpful and easy to get the right parts Delivered as promised
B. C. , (BC)
Confirmed Buyer