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How to unlock your hot spring spa

In this post, we will teach you how to unlock your hot spring spa. Have you ever walked out to your spa only to find that it was locked? It happens to the best of us. Whether it was your kids messing around in the spa again, or you just accidentally held down the wrong buttons, we are going to teach you how to unlock your Hot Spring Spa no matter what model you have!

Which Type of Hot Spring Spa Do You Have?

The method to unlock your Hot Spring Spa will vary based on which model you have. If you have a very old Hot Spring Spa, you may even have a literal lock and key. Most of the more recent spas have a series or combination of buttons you can press to unlock your Hot Spring Spa. We will now break down how to unlock your specific model of Hot Spring Spa.

Unlock your Hot Spring Spa Controls

How to unlock your Hot Spring Spa control panel

For HighLife Models (Grandee, Sovereign, Prodigy, Jetsetter, etc…) 1998-2009.5

To deactivate the Spa Lock feature Simoltanuously Press and Hold the Temp – and Light – buttons until the lock symbol on the display goes away.

For HighLife Models (Grandee, Sovereign, Prodigy, Jetsetter, etc…) 2009.5-2017

To deactivate the SPA LOCK, press and hold both the OPTIONS hard button and the LIGHTS hard button for 3 seconds.

For HighLife Models with Touch Screen or Wireless Remote Control Panels

Press and hold OFF next to “SPA LOCK” in the Settings menu for approximately 4 seconds to deactivate Spa Lock.

For Tiger River Models 1998-2003

To deactivate the SPA LOCK, press the Tiger River logo and TEMP Minus (-) buttons at the same time and hold them down until the word SPA and the lock symbol are no longer illuminated on the display

For Tiger River Models 2004-2010

To deactivate the SPA LOCK, press the MODE ▲ button until the SPA – symbol is illuminated on the display. Press the OFF ▼ button to deactivate the SPA LOCK feature.

For Limelight Models 2008-2015

To deactivate the SPA LOCK, press the MODE ▲ button in the TOOLS submenu until the SPA – symbol is illuminated on the display. Press the OFF ▼ button to deactivate the SPA LOCK feature

For Limelight Models 2015-2020

To turn off Spa Lock: Press and hold the OPTIONS hard button and the LIGHTS hard button at the same time for 3 seconds. The spa lock icon will turn off.

For HotSpot and Salona Models

To deactivate the Spa Lock, press the SET button. When the SET icon flashes press Temp Down (▼) button. Do not press any other button on the control panel until the SET icon stops flashing. The SLOC is no longer displayed.

Cant Unlock Your Hot Spring Spa?

If following these steps didn’t unlock your spa or you aren’t sure how to do these steps, please contact our technical support team by calling 805-541-9000 or by email at Wizard@Backyardplus.com

Thanks for reading “How to Unlock Your Hot Spring Spa”


Our goal here at Backyard Plus is to help save you money by avoiding costly service calls for repairs that you can easily do yourself!

If you are looking for HotSpring Spa replacement parts or water care products for your spa, we have what you need! backyardplus.com

For more helpful tips and How-To Videos, visit our YouTube channel!

If there are any topics you would like to learn about pertaining to your HotSpring Spa, please let us know.

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