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Positive11/13/2019
I received my new replacement (Wavemaster) pump 3 days earlier than I expected, on a Friday which was an extra bonus. It came out of the box "plug and play". My install time was relatively short and we were back in the tub just a few hours after install. We're happy.
We've purchased from Backyardplus.com in the past, and we will do so again in the (hopefully distant) future. Excellent service.
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more ... Lane B.,
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more ... Lane B.,
Positive11/08/2019
You guys are amazing! I loved that my husband was able to call and go over tech stuff on the phone and TJ was so knowledgeable and helped find out the problem, then gave us an email with the part numbers and cost. We ordered them, received them quickly then we had questions when we were hooking things up and the guy was very helpful again. Plus, then you called to make sure everything was working properly 2 weeks later. AMAZING Customer Service, thank you!!
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more ... Stephanie A.,
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more ... Stephanie A.,
Positive11/07/2019
The guys in tech service and parts were awesome I purchased a control display and a pressure switch they worked great! I had to call back a couple of time for their help on the tech side of the install they were great help I did it myself and saved a lot of money. TJ and the other tech were very friendly and helpful keep up the good work. Thank You Tim !!!
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more ... Tim M.,
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more ... Tim M.,
Positive11/07/2019
Excellent service I had a no hassle return and the parts fit perfectly
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Positive11/07/2019
All the parts we ordered fit perfectly into our hot tub. And the shipping was quick
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Positive11/06/2019
You guys are so helpful. I have been happy with every bit of advice and every part I have ordered. Thank you!
Hide Rennie S.,
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